Frequently Asked Questions
How far in advance do I need to reserve party equipment?
We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. That said, we always do our best to accommodate last-minute requests.
What if I want to rent items from different packages?
No problem! We're happy to work with you to plan and customize the best event possible. Reach out, let us know what you have in mind, and we'll do our best to accommodate.
I love the Party People logo! Do you have any merch for sale?
We love our logo too, and we'd be honored if you supported it with some swag! Email us at [email protected] or DM us on Instagram (@partypeoplesouthshore) — we have sweatshirts, t-shirts, trucker hats, beanies, and koozies ready to sell.
Are you strictly backyard rentals, or do you do indoor events too?
We get this all the time! While we specialize in backyard rentals during the warmer seasons, we absolutely customize rentals to fit indoor spaces as well. Reach out with any questions.
What's your most popular package?
Our handmade, one-of-a-kind mini golf course is by far our most popular rental. Rent just 3 holes or go all-in with the full 9-hole course. Company outing, team-building event, or family cookout — it's a no-brainer!
Is a deposit required to reserve equipment?
Yes. We require a $100 security deposit, which reserves all the equipment for you. At drop-off we set everything up and collect full payment; once we return and pack up, we refund your $100 deposit. If there's any damage, we keep the deposit (and, depending on severity, may require further payment).
What if equipment is damaged or lost during my rental period?
We get it — kids can be crazy sometimes! You're responsible for any damage or loss during your rental period. If damages need repair, we keep your $100 deposit; if they exceed $100, we'll require further payment.
Do you have an inclement-weather or cancellation policy?
We sure do! Mother Nature isn't always understanding of your plans, but we try to be. We're rain-date and reschedule friendly — just reach out as early as you can and we'll work with you.
Still have questions? Reach us anytime at [email protected].